Salesforce Support
Salesforce Support Services
Don’t let Salesforce maintenance slow your business down.
With MAKR’s Salesforce Support Services, you gain more than just troubleshooting—you gain peace of mind. Our dedicated team ensures your Salesforce environment runs efficiently, evolves with your business, and continues to deliver high-impact results.
We provide proactive support, ongoing optimization, user enablement, and strategic guidance. Whether you need technical fixes, performance enhancements, or assistance with new Salesforce features—our experts are ready to keep you one step ahead.
Why Choose MAKR for Salesforce Support ?
Ongoing care on your salesforce investment does not worry you anymore. Invest in peace of mind with our dedicated Salesforce Support. We understand that ensuring your Salesforce instance evolves with your needs is paramount. Our Salesforce Support service provides reliable and proactive assistance to keep your platform running flawlessly. We offer comprehensive support plans, including continuous administration, bug fixing, performance monitoring, user training, and timely updates to leverage the latest Salesforce features.Our dedicated support team acts as an extension of your own, providing rapid issue resolution, proactive maintenance, and strategic enhancements. This ensures maximum uptime, prevents costly disruptions, and continuously optimizes your system for peak performance and user satisfaction.
Proactive Monitoring & Maintenance
We provide 24/7 oversight of your Salesforce environment to detect, prevent, and resolve issues before they impact users or operations.
Rapid Issue Resolution
Facing bugs or glitches? Our support specialists offer quick turnaround times with minimal disruption to your business processes.
Continuous Optimization & Enhancements
Salesforce evolves—so should your CRM. We help you adopt the latest innovations, maintain best practices, and improve system workflows.
Certified Salesforce Experts
Our support team is made up of certified administrators, developers, and architects who act as an extension of your internal team.
Flexible Support Plans
From ad-hoc support to dedicated monthly retainers, we offer packages tailored to your technical complexity, usage patterns, and budget.
Key Benefits
- Reduced Downtime & Faster Recovery
- Improved User Productivity
- Continuous Innovation
- Cost-Effective Expertise
- Customized Support Experience
- Stronger ROI on Salesforce Investment
FAQ
Got a Question?
Our Salesforce Support includes system administration, bug fixes, performance monitoring, user training, release updates, security reviews, and strategic enhancements. We offer both reactive support and proactive optimization to ensure your Salesforce instance remains healthy and aligned with your business goals.
Yes, based on your support package, we offer round-the-clock assistance to address critical issues, ensure uptime, and respond quickly to urgent needs—minimizing disruption and supporting global teams.
Absolutely. Our support team not only maintains your current setup but also assists with the implementation of new Salesforce features, AppExchange tools, and integrations as your needs evolve.
We provide continuous user training, release readiness guidance, and support documentation. Our goal is to boost user adoption by making Salesforce intuitive and helpful for every team member.
Yes, all our support plans are flexible and scalable. As your business grows or your requirements shift, we’ll adapt the level and type of support to match your evolving priorities.